We will gladly accept returns of unused, unworn or defective merchandise with all tags attached up to 30 days from the date of receipt for a full refund of the product price not including shipping. Once your return is received and inspected, we will notify you if your return is accepted or declined.
If your return is accepted, your refund will be processed and applied to the original method of payment.
Shipping fees are non-refundable. The original shipping fee will be deducted from your refund.
Note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times between financial organizations.
We are not able to accept returns of items purchased at one of our stockists.
Sale Items: Items marked on sale will be accepted for exchange or SOCIALITE online store credit only. No refunds can be made on these items. Store credit is valid for 6 months from issue date.
Final Sale Items: A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange or store credit.
When returning items, note the quantity and reason for return on your packing list. Pack your return securely, in the original package if possible, and include your completed packing list. We recommend insuring your return.
Items should be returned to:
SOCIALITE
1437 E. 20th Street
Los Angeles CA 90011
Customer will be responsible for all return shipping costs unless the product(s) received was damaged or defective or if the product was incorrectly shipped (incorrect item shipped). Failure to return merchandise as listed above will result in the product being returned without credit and at the expense of the customer. You will be notified via email once your return has been received, inspected, approved and a credit has been processed. Please allow 15 days for your return to be processed.
Items purchased at a SOCIALITE retailer partner must be returned to the retailer from which the product was purchased in accordance with their return policies.
Sample sale items are not eligible for return or repair.